Return Policy
Non-Returnable Non-Exchangeable Items
Due to the nature of our work, we do not accept returns or exchanges for:
Original artworks
Print-on-demand and made-to-order items, including fine art prints, framed prints, and home goods
Damaged or Defective Items
If your order arrives damaged or defective, we will gladly assist you.
To request a replacement, please contact us at:
support@cosmicheartmandala.com
Please include:
Your order number
A brief description of the issue
Clear photos of the item and packaging
If approved, we will provide instructions for the next steps.
Items sent back without prior approval will not be accepted.
Exchanges
We do not offer exchanges.
Replacement
Once your claim is reviewed and approved, we will arrange a replacement at no additional cost.
Please note:
Claims must be submitted within a reasonable timeframe after delivery
Each case is reviewed individually
Each Cosmic Heart Mandala piece is created with intention and care, and we ask that you choose mindfully before purchasing.
